Your privacy, clearly explained.

Who we are and what this covers.

Oak Buck Leather Goods (“Oak Buck,” “we,” “us,” or “our”) is a Washington-based leather-goods business. This policy applies to oakbuckleather.com, our online store, marketing signups, customer support, and other interactions that link to this policy. It does not govern third-party sites or services with their own privacy policies.

Information we collect.

Information you provide

We may collect your name, email address, phone number, billing and shipping addresses, order details, account credentials, gift recipient information, product interests or waitlist selections, reviews, survey responses, and messages you send us.

Payment information

Payments are handled by Shopify and the payment provider you select. Oak Buck generally receives transaction details such as payment status and limited payment identifiers, rather than your complete card number.

Information collected automatically

When you use our site, we and our providers may collect IP address, browser and device details, cookie identifiers, approximate location, pages viewed, referring links, search activity, cart activity, and interactions with our emails or advertisements.

How we use information.

• Provide products, process payments, fulfill orders, and manage returns or warranty requests
• Operate accounts, customer service, product interests and release communications
• Personalize and improve our storefront, products, marketing, and customer experience
• Send transactional messages and, where permitted, promotional email or advertising
• Protect the store, customers, and business from fraud, misuse, and security threats
• Comply with tax, accounting, legal, and regulatory obligations

When we share information.

We may share information with service providers that help us run Oak Buck, including Shopify, payment processors, shipping carriers, fulfillment and support providers, analytics services, and email marketing providers such as Klaviyo. They may process information only for their services and under their own contractual and legal obligations.

We may also disclose information when required by law; to protect rights, safety, and security; in connection with a merger, financing, sale, or transfer of the business; or when you ask us to or consent. We do not sell personal information for money.

Cookies, analytics, and marketing.

Our store and providers use cookies and similar technologies to remember preferences, keep carts working, understand site performance, prevent fraud, and measure or personalize marketing. Some advertising activities may be considered “sharing” or “targeted advertising” under certain privacy laws.

You can manage cookies through your browser and any privacy controls presented on our site. Blocking essential cookies may prevent parts of the store from functioning. You can unsubscribe from promotional email using the link in each message; service and order emails will still be sent when necessary.

Your privacy choices.

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of your personal information, or to opt out of certain targeted advertising or sharing. We may need to verify your identity before completing a request, and legal exceptions may apply.

You may submit a request at support@oakbuckleather.com. Authorized agents may submit requests where permitted by law. You will not be discriminated against for exercising applicable privacy rights.

Retention, security, and transfers.

We retain information only as reasonably necessary for orders, customer relationships, legal obligations, dispute resolution, fraud prevention, and legitimate business records. Retention periods vary by the type of information and why it was collected.

We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure. Our providers may process information outside your state, province, or country under safeguards required by applicable law.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided information, please contact us.

Changes and contact.

We may update this policy to reflect changes in our practices, technology, services, or legal requirements. The updated date above shows when this version took effect.

Questions or privacy requests may be sent to Oak Buck Leather Goods at support@oakbuckleather.com, Washington, USA.